SERVICES

PERSONAL ATTENTION 

is a very important fact for a tours’ success and we devote special attention to this. Our professional guides will welcome you upon arrival at the airport and will check the details of the tour with the client. EcoAndes Travel will monitor the tour throughout, checking on all the services being provided and satisfaction of the clients.

FLEXIBILITY 

Our tours are very flexible and permit variations during the development of the programs, focusing on the expectations and needs of the individual passengers or group.

SERVICE HOURS 

Normal office opening hours are from Monday through Friday from 9:00 a.m. to 12:15 p.m. and from 13:15 p.m. till 18:30 p.m. Please see our addresses below.

HOTELS 

The hotels used by EcoAndes Travel are the best in each category. These hotels offer personalized, charming attention to detail and all of them include breakfast services. Our good relationship with many of the hotels permits us to offer very competitive prices.

TRANSPORT 

EcoAndes Travel has an impressive fleet of comfortable vans and buses, with the largest accommodating up to 45 passengers. If required, we also offer transportation hire services not related with any specific tour. 

INTERNATIONAL AND DOMESTIC FLIGHTS

Our staff will be more than happy to supply international or domestic air tickets, or help to reconfirm flights and other inquires.

GUIDES AND OFFICE STAFF 

With an office in Quito-Ecuador, 2 offices in Peru (Lima and Cusco), an office on the Galapagos Islands and one in Chile we are able to offer a highly personalized and professional service. Our guides are dynamic multi-lingual professionals with a deep knowledge and enthusiasm of the countries and specific areas they are working in. All of them have passed approved rigorous training courses and have a legal guiding license.

GROUP PRICES AND SPECIAL OFFERS 

For Tour Operators and Wholesalers we offer special prices and discounts. Additionally from time to time we offer special incentives and awards for your regular customers. If you have a specific promotion EcoAndes Travel would be more than happy to look at a joint marketing campaign.

WEB SITES 

Our Customers can access the WEB site (www.ecoandestravel.com) and look at the different touring options. Here we provide extensive information regarding tours and, up to date information about the countries, etc.

TOURING AND SIGHTSEEING 

As previously mentioned, all the tours and packages are guided by official tourist guides in the language requested by the operator. We foresee transport by cars, vans or buses according to each party size. Pick-up times and duration of each tour are notified on vouchers or pre-established by transfer agents on arrival in a particular destination.

The tours run on a request basis for either groups or FIT’s. Once EcoAndes Travel has a full briefing report from the operator, we will then get back to you with a reservation status report specifying accommodation and confirming dates and prices.